Write. Edit. Design.
WRI Solutions has the writing and design expertise to create compelling promotional content, accessible informational materials, and effective practice guides and manuals. From helping you develop the content and look of a publication, to proofreading and final design, WRI can help bring your next publication to life.
Below is a sampling of our work. Contact us to learn more about other projects in WRI's portfolio!
publication Services flyerThe New York Alliance for Inclusion and Innovation reached out to WRI to develop a user-friendly companion guide to their 2023 Housing Resource Guide (HRC). The Companion Piece was written in plain language and designed in a clear and easy to follow format. The purpose of the HRC and Companion Piece is to provide accessible information about housing for individuals with intellectual and/or developmental disabilities and to promote housing independence through the Person-Centered Planning approach. Person-Centered Planning places the person with IDD at the center — listening to their desires, and learning what they need to live more independently.
Learn more about the NYHRC at https://nyhrc.org/.
WRI has developed a series of guides for individuals with intellectual and/or developmental disabilities (IDD) to assist with various life skills. To ensure a person-centered and accessible deliverable, WRI consulted with individuals with IDD, family members, and service providers through statewide surveys and focus groups. Based on that data and working closely with a representative Advisory Group, WRI selected relevant topics and content for the Guides. The final products focused on transitions such as leaving high school, gaining employment, and forming relationships.
Visit the WRI IDD Resource Center to view and download the materials.
WRI provided group facilitation, writing, editing, and design support to the creation of a Strategic Proposal which set forth robust recommendations based on the successes and lessons of Family Treatment Courts (FTCs) in New York State since their inception in the 1990s. This proposal included the history of family treatment courts (FTCs) both nationally and in New York State, methods for ensuring fidelity at an evidence-based FTC model, strengthening FTCs to meet demonstrated need, and improving data collection and analysis.
The Path Forward: A Strategic Proposal for New York's Family Treatment Courts (PDF)
WRI supported the Redlich Horwitz Foundation, OCFS, and the American Bar Association Center on Children and the Law in the creation of a Kinship Champion Curriculum for local departments of social services. Kinship Champions are trained advocates for placement of children with relatives and suitable persons with a positive relationship to the child or child’s family, rather than in institutional settings or with unknown foster parents.
WRI worked with OCFS to write, edit, and design a Foster Care Practice Guide to inform the work of local department of social services caseworkers and supervisors. Under a contract with the Bureau of Training and Development, information was gathered into one cohesive and thorough source providing guidance on the process of foster care from removal of a child from the home through permanency. Chapters covered kinship care, out-of-state placement, recruitment and retention of foster parents, and financing.
OCFS Foster Care Practice Guide for Caseworkers and Supervisors (PDF)
Citizen Review Panels are important conduits for informed public input and provide an external perspective on the efficacy of New York State’s child protective policies, practices, programs, and fiscal priorities. Throughout the year, WRI coordinated and facilitated meetings for each region’s Panel. The Panels are responsible for making recommendations to improve the Child Welfare System. Recommendations are published in an annual report and distributed to stakeholders.
For 11 years, WRI has designed and produced the annual report for print and online publishing. WRI managed distribution to the State Legislature, NYS OCFS Executives, DSS and LDSS Commissioners, OCFS Regional Offices, NYC ACS, and posted on the CRP site for the public.
View the annual reports here: https://www.citizenreviewpanelsny.org/annual-reports
In 2023 WRI also led a full rebranding of the New York State Citizen Review Panels website, unveiling a new visual identity and refreshing their website to enhance accessibility and engagement. Explore the details of that project in our Digital Strategy & Design section below.
The goal of the NYS Education and Training Voucher (ETV) Program is to assist eligible youth who are currently in foster care, or were previously in care, with expenses related to post-secondary education. WRI administers the program, and annually reports on the number of applications, demographics of applicants, and breakdown of award dollars, tracking uses of the funds and whether awards were made to the student or directly to the school. Statewide analysis of the data is provided, as well as survey responses from awardees regarding their experience of the process.
In 2022, WRI launched a full rebrand and website redesign to reflect the organization’s evolution and introduce the new name of WRI Solutions. While our organization’s incorporated name remains Welfare Research, Inc., the new d|b|a better represents our mission, values, and current portfolio. We refreshed our organizational voice, created a new visual identity, and created new marketing materials. WRI’s website redesign promotes a responsive, accessible, and modern user experience. The updated site structure improves navigation, streamlines content, and highlights the breadth of WRI’s work across human services sectors. Every element — from language to graphics to layout — was crafted to elevate organizational effectiveness and highlight WRI’s forward-thinking approach to supporting systems-level change.
As part of our work on the Council for Developmental Disabilities' Tools for Independence Initiative, WRI designed and launched the IDD Resource Center — a dedicated, user-friendly space on our website to house the Quick Guides and related training materials. The design emphasizes simplicity, clarity, and usability: we used high-contrast colors, accessible typefaces, and intuitive navigation to meet the needs of individuals with intellectual and/or developmental disabilities and those who support them. The Resource Center reflects WRI’s ongoing commitment to accessible digital content that empowers individuals to live with greater independence and agency.
In 2023, WRI led a comprehensive rebranding and web design project for the New York State Citizen Review Panels (NYSCRP). The project began with the development of a new visual identity — including a new logo, color palette, and typography—that reflects the Panels’ mission of transparency, advocacy, and statewide collaboration. We then redesigned their website, prioritizing accessibility, clarity, and ease of use for a wide audience that includes policymakers, families, and child welfare professionals.
The site’s content was carefully organized to house over a decade of reports, meeting summaries, and resources in a streamlined, searchable format. Inclusive imagery and custom iconography were selected to represent New York’s diverse communities, while the site structure was built to meet web accessibility standards. WRI continued to maintain the site until 2025, providing updates and support to ensure the content remains accurate, accessible, and aligned with the Panels. The result was a modern, user-friendly platform that strengthens the Panels’ public presence and makes their work more visible and impactful.